New ways to increase yield and efficiency around machines in the field
The mechanical engineering sector is characterized by revenue generated from the sale of machines. This transactional turnover leads to a dependency on the economic mood and overall performance. The networking of machines and the establishment of a feedback channel make it possible to go beyond these previous behavioral and sales patterns and offer further digitally supported added value and services.
Subscriptions - The next step in Industry 4.0
Companies that only manufacture and sell machines are limited to one-off sales. Subscriptions, on the other hand, allow you to offer additional services around your machines and the data you collect and process with IIoT-enabled elements such as sensors. This shift to a subscription model with recurring revenue helps you create sustainable business opportunities.
Advantages
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Customer loyalty and data utilization
The more products are embedded in a digital layer, the better you as a machine manufacturer can collect valuable customer data that you need for decisions in your service and product development. Sensors, for example, can collect and forward complete pallets of data, which ultimately transforms mere assumptions into concrete knowledge. Thanks to this detailed data, machine manufacturers know exactly how and when their customers interact with their machines and can offer customized services and strengthen their customer loyalty in the long term.
The digital service booklet as an entry point to your own subscription model
By using a digital service booklet, machine builders are better informed and can decide with greater certainty exactly what types of services they need to offer and when. If the data is carefully analyzed and processes are automated, it can be used as a basis not only to design new products, but also to implement service offers and upsells via delivery schedule models.